Terms and Conditions

1. THE COMPANY - Any reference to "the company" throughout this document or in terms and conditions refers to Tony Jones 17 Cleeves Close Warrington WA1 2JH.

2. THE CLIENT - Any reference to the "the client" throughout this document or in the terms and conditions refers to the lead booking name and thier parties named overleaf on the booking form.

3. BOOKING - The signing of the booking form constitutes acceptance of these terms and conditions. Where the booking form is not signed, due perhaps to a late booking, payment of all or part of the total sum due will constitute acceptance.

4. DEPOSIT AND PAYMENT OF BALANCE - Your completed booking form must be accompanied by a non - refundable deposit of £100.00 per week. The full balance being required not later than TEN weeks prior to departure.

5. LATE BOOKING - If booking within ten weeks of departure the total sum will be due at the time of booking.

6. REFUNDABLE SECURITY DEPOSIT - a security deposit of £200.00 is required with the full balance. After vacating, the property contents will be checked for damage and general condition. The cost of any necessary repairs, together with the cost of any exceptional cleaning or rubbish removal required will be deducted from said deposit any balance due, shall be refunded within 14 days of the return date.

7. DAMAGE TO PROPERTY OR CONTENTS - The client shall remain responsible for any damage; any costs of exceptional cleaning or rubbish removal without limitation. Should the cost exceed the £200.00 security deposit the client will be required to meet such costs as and when demanded.

8. CLEANING - the property will be cleaned prior to arrival and departure. It must be left in an orderly condition with all kitchen utensils washed. Should the property require extensive cleaning, the company or their agents reserve the right to withhold any monies from the security deposit.

9. CHECK IN/OUT - The property is available from 16:00hrs on the day of arrival and must be vacated by 10:00hrs on the day of departure. Changing of these times may be possible if requested prior to departure from the UK.

10. CANCELLATION - If the client fails to pay the balance by the due date (weather demanded or not), the company reserves the right to consider the booking cancelled. In this event, or if the booking is cancelled by the client at any time prior to the balance being paid, the company will take reasonable steps to replace the booking. In the event that the vacancy cannot be filled on terms at least favourable as those applicable to the original booking, the company shall charge the client full price. The company strongly advises the client to arrange insurance to cover any unforeseen change in circumstances. All cancellations and amendments MUST be notified in writing.

11. ALTERATIONS BY THE COMPANY - The company reserves the right to amend or cancel the booking where necessitated by circumstances beyond his control. In such circumstances the company will notify the client immediately the company becomes aware of said necessity and will take all reasonable steps to replace the cancelled booking with a property of similar or better standard as close to the original location/standard as possible. In the event that this is not feasible, all monies paid by the client will be refunded and neither the company nor the property owner shall be under any further liability to the client.

12. AMENDMENT - If after requesting a booking, the client requests changes in the nature of the accommodation, the arrival and departure dates, or any other aspect of the booking, neither the company nor the property owner shall be under any obligation to process such changes although wherever possible the company will do its utmost to assist, in which case the client shall be responsible for any costs incurred by the company or the property owner. The company reserves the right to treat any amendment as a cancellation and invoke the provision of the cancellation condition.

13. TRAVEL DOCUMENTS - All passports, visas, travel and health certification etc. are the responsibility of the client. British passports must be valid for a period of SIX months after date of departure from the USA. YOU ARE STRONGLY RECCOMENDED TO TAKE OUT HOLIDAY INSURANCE TO COVER DELAYED DEPARTURE, CANCELLATION ACCIDENT/ILLNESS OR DAMAGES.

14. YOUR RESPONSIBILITIES - The properties are privately owned. Your party must treat the property, contents and facilities with due respect. Any loss/damage must be reported immediately to the Management Company. You must make good or pay for any loss, damage or breakage. The company or their agents reserve the right to withhold any monies from the security deposit for any loss or damage.

15. SAFETY - Children under the age of eighteen must be supervised by an adult in the pool area. Glass and breakables MUST NOT be taken into the pool area.

16. FORCE MAJEURE - (matters beyond our reasonable control) The company shall not be liable for any failure on the part of itself or any other party, to perform, or delay in performing, where such failure or delay results from circumstances beyond its reasonable control. Including (by way of example and without limitation) acts of god, war, riot, government action, labour disputes, shortages in material and delay of any goods, materials or services, weather conditions, airport regulations, technical problems with transportation, closure of airports, temporary technical breakdowns in accommodation.

17. COMPLAINTS - Must be made in writing to the managing agents in Florida within 24hrs of the problem arising. They will do their best to resolve any problem to your satisfaction. On many estates there will be other homes and facilities under construction. The company accepts no responsibility for complaints arising from construction.

18. OTHER FACILITIES - Where the company is asked to arrange facilities and services other than provision of the property itself, including but not restricted to; air travel, car hire, travel insurance, we act in the arrangement of such facilities purely as agents of the relevant travel or other agent providing said services and these services will be subject to the terms and conditions relevant to the particular agent concerned.

19. BOOKING CONFIRMATION - All bookings are accepted subject to availability of the selected property at the time the booking and deposit are received by our office. The booking will be confirmed to the client once it is confirmed with the property owner and the managing agent in Florida.

20. GENERAL - If in any particular case any of these conditions shall be held to be invalid or shall not apply to the contract the other conditions shall continue in full force and effect.

21. LIMITATION OF LIABILITY - The aggregate liability of the company (weather in contract or for negligence or breach of statutory or otherwise howsoever) to the client for any loss or damage of whatever nature and howsoever caused shall be limited to and in no circumstances shall exceed the price paid for the goods.

22. JURISDICTION - The contract arising from this booking is to be interpreted under and is subject to the laws of England. By booking you agree to submit any dispute or claim under it to the English law courts.